Frequently asked questions

  • Do you charge fees for home or specialist loans?

    There are no extra loan repayments or fees when you take out a loan through a broker. The broker is simply paid commission by the lender for introducing new business, but this doesn’t affect your interest rate or other aspects of the loan agreement.

  • Don’t you just recommend the lender who pays you the most commission?

    Nope. We are always honest with our clients about the commission we will receive from the lender upfront, in accordance with the National Consumer Credit Protection Act (NCCP). This act protects consumers and establishes professional standards that all financial service providers must follow. Our job is to find the loan that best fits your needs and objectives.

  • Is it more expensive to use a broker?

    Using a broker is free for you because the lender pays your broker. With access to hundreds of loan products from various lenders, brokers will find the best loan for you and your circumstances. In most instances, this is a combination of the lowest rate and product features that are most convenient for you.

    Some brokers charge service fees, which must be disclosed before they provide their services.

  • How much can I borrow?

    While our borrowing calculator can give you a decent idea of how much money you may be able to take out, for a more precise assessment, please call us. We will go through your options with you and chat about your circumstances in further detail.

  • Should I go for a fixed or variable rate?

    Just as the name suggests, variable-rate home loans have interest rates that change over time. They are often more flexible than other types of loans, with features like redraw facility and extra payment options. However, they do not have fixed repayment amounts. On the other hand, fixed-rate home loans come with predictable monthly repayments – you will know exactly how much you need to pay each month for the entire duration of the loan term. These kinds of loans might not be as flexible in terms of features but offer borrowers peace of mind when budgeting repayments.

    In choosing which type of loan is right for you, it’s important to weigh up what’s most important to you – whether that’s flexibility or certainty around your monthly repayments.”

  • I am not in your area, can we still work together?

    We work all throughout Australia!

  • Who sets interest rates?

    The Reserve Bank of Australia – not brokers – determines the official cash rate monthly, which lenders use to set their rates in accordance with other economic factors.